Why This Conversation Matters Now for Membership Organisations and Why AI Changes the Stakes. Digital transformation once meant moving paper forms online, launching a member portal and tidying up endless spreadsheets. Artificial intelligence now accelerates that journey and raises expectations.…

Yesterday’s MemberWise Digital Excellence Conference in London lived up to the promise of its strapline “Growth Unlocked”. In this blog Intercloud9 focuses on discussions around how artificial intelligence can power the next decade of membership growth and social impact. Below…

Trade Unions in the UK Have Long Been the Cornerstone of Worker Representation. They safeguard rights, negotiate pay and conditions, and provide crucial services and support. As we navigate further into the digital age, the landscape in which trade unions…

Insights from Salesforce’s Membership Solutions Day in London. On 6th March 2025, Intercloud9 had the privilege of attending Salesforce’s Membership Solutions Day at Salesforce Tower in London. A dynamic showcase of how digital technology, AI, and data strategies can revolutionise…

Customers With CRM and Digital Technologies Should Be Aware of the AI Act. The European Union’s AI Act is being implemented in phases, with key dates as follows: August 1, 2024: The AI Act entered into force. February 2, 2025:…