Intercloud9 hosts a dynamic programme of educational events, including webinars, seminars, workshops, and sector-specific symposiums. Designed to support membership and non-profit organisations, our events tackle key challenges faced by the sector, offering expert advice and practical guidance.
march
april
03apr08:3015:30Membership Solutions DayRamping Up Membership Body Income & Growth
Introducing The Membership Solutions Day – A free interactive face-to-face event aimed at providing practical solutions in response to membership-related challenges. This event will explore strategies for driving growth not
Introducing The Membership Solutions Day – A free interactive face-to-face event aimed at providing practical solutions in response to membership-related challenges. This event will explore strategies for driving growth not only through membership income but also by diversifying non-subscription revenue streams.
Don’t miss Jenny Watkins’ presentation around ‘Shifting your Culture to Deliver Sustainable Income Growth’ and will provide key insights to help membership organisations optimise their long-term income strategies.
3 april 2025 08:30 - 15:30(GMT+01:00)
may
01may08:0019:00Memcom Annual Flagship ConferenceBook a 1-on-1 discussion with Jenny Watkins
From an engaging keynote to practical sessions on digital transformation, governance, sustainability, and hyper-personalisation, this is your opportunity to hear from leading voices and participate in discussions that will redefine the future
From an engaging keynote to practical sessions on digital transformation, governance, sustainability, and hyper-personalisation, this is your opportunity to hear from leading voices and participate in discussions that will redefine the future of membership organisations.
With expert panels, thought-provoking simulations, and actionable insights, Memcom 2025 is designed to help you drive growth, innovate with purpose, and build resilience in an ever-changing world.
Join the conversation, embrace the future, and elevate professionalism in your organisation.
Come and visit us on the Intercloud9 stand or book a 1-on-1 session with Jenny Watkins, our Director of Professional Services. With over 30 years of experience in business and digital transformation, Jenny has successfully led change for more than 50 of the UK’s most prestigious membership organisations.
Discover how Intercloud9 can support and enhance your organisation.
08may10:0011:00Webinar: Navigating AI in Membership OrgsPeople, Trust and Ethical Challenges
AI is becoming an increasingly valuable tool for membership organisations, offering efficiencies, insights, and new ways to serve members. But while the potential is huge, so are the people challenges
AI is becoming an increasingly valuable tool for membership organisations, offering efficiencies, insights, and new ways to serve members. But while the potential is huge, so are the people challenges that come with AI adoption. Employees may fear job losses, feel anxious about AI’s role, or struggle with trust and transparency issues. There are also ethical and governance concerns—from safeguarding member data to ensuring AI is used responsibly and aligns with an organisation’s values.
This webinar will tackle the real-world fears, resistance, and ethical dilemmas that leaders in the membership sector must navigate. We’ll explore practical ways to bring people along on the AI journey, ensuring staff, boards, and stakeholders feel empowered rather than threatened. Participants will leave with clear strategies to introduce AI in a way that enhances trust, builds confidence, and creates value—without compromising ethics, privacy, or organisational reputation.
8 may 2025 10:00 - 11:00(GMT+00:00)
15may08:3018:00Digital Excellence 2025 – Growth UnlockedDigital Excellence for a Thriving Future
Digital Excellence 2025 is the largest digital-focused national conference for the membership sector in the UK. This flagship event is the go-to destination for association leaders and professionals ready to embrace
Digital Excellence 2025 is the largest digital-focused national conference for the membership sector in the UK. This flagship event is the go-to destination for association leaders and professionals ready to embrace innovation, share best practices, and explore cutting-edge solutions that are transforming the way membership organisations operate.
Join us for an exclusive opportunity to meet top digital solution providers and explore innovative strategies tailored for the membership and association sector.
Come and visit the Intercloud9 stand (G9) or book a 1-on-1 session with Jenny Watkins, our Director of Professional Services, to discover how Intercloud9 can empower your organisation with practical, digital-focused solutions that drive growth and efficiency. Don’t miss this chance to build valuable relationships and gain expert insights!
15 may 2025 08:30 - 18:00(GMT+00:00)
june
For many membership organisations, navigating the world of ‘commercial’ strategy can be complex and challenging. Shifting towards a more entrepreneurial mindset requires not only a clear approach but also the
For many membership organisations, navigating the world of ‘commercial’ strategy can be complex and challenging. Shifting towards a more entrepreneurial mindset requires not only a clear approach but also the right messaging and cultural alignment.
This webinar will break down the jargon, tackle common barriers, and provide practical strategies to help membership organisations develop sustainable income streams. Participants will gain insights into crafting compelling value propositions, integrating commercial and membership strategies, and fostering a culture that embraces income generation without compromising core values.
26 june 2025 10:00 - 11:00(GMT+01:00)
july
10jul09:00MEMCOM Summer PartyBook a 1-on-1 discussion with Jenny Watkins
The Summer Party serves as the gathering where we reconnect with friends and colleagues from the sector. It is also a momentous occasion to celebrate the announcement of the new line-up
The Summer Party serves as the gathering where we reconnect with friends and colleagues from the sector. It is also a momentous occasion to celebrate the announcement of the new line-up of nominees for the esteemed Memcom Excellence Awards.
Whether you entered an award for 2025, or you’re a Memcom member who just wants to join us to celebrate, the Summer Party is the must attend event for the membership and associations sector, providing a unique opportunity to network with senior professionals in a relaxed setting.
Don’t miss this special opportunity to connect with Jenny Watkins, our Director of Professional Services. With over 30 years of experience in business and digital transformation, Jenny has led change initiatives for more than 50 of the UK’s most prestigious membership organisations.
Her unique perspective—having worked both with organisations and technology vendors—gives her deep insight into the CRM and digital technology challenges facing the sector today. This is your chance to build valuable relationships and gain expert insights.
10 july 2025 09:00(GMT+00:00)
17jul10:0011:00Webinar: Strategic Product DevelopmentA Smarter Approach for Membership Organisations
Many membership organisations develop products without a structured approach, leading to low uptake, unclear costs, and missed revenue opportunities. This webinar will introduce a practical product development methodology, equipping participants
Many membership organisations develop products without a structured approach, leading to low uptake, unclear costs, and missed revenue opportunities. This webinar will introduce a practical product development methodology, equipping participants with a clear framework to validate ideas, align offerings with member needs, and optimise financial outcomes.
This session will equip membership professionals with the tools, templates, and practical guidance needed to take a more strategic approach to product development—helping them create products that truly deliver value.
17 july 2025 10:00 - 11:00(GMT+00:00)
september
18sep10:0011:00Webinar: Optimising Dynamics 365 DataAchieving reduced operating costs
Managing data within Microsoft Dynamics 365 can become costly as organisations accumulate information over time. To address this, Intercloud9 has developed a technology solution that integrates seamlessly with Dynamics 365
Managing data within Microsoft Dynamics 365 can become costly as organisations accumulate information over time. To address this, Intercloud9 has developed a technology solution that integrates seamlessly with Dynamics 365 to archive data reaching your organisation’s retention threshold into our Azure-based platform.
This approach significantly reduces Dynamics hosting expenses by ensuring only active data remains within the live environment. Our solution also offers robust data interrogation capabilities, potentially reducing the need for additional reporting tools.
Available through Microsoft AppSource for easy access and deployment, Intercloud9 provides comprehensive support, including the development of data retention policies and onboarding services. All data is securely hosted within your Azure tenant, ensuring complete privacy and security.
18 september 2025 10:00 - 11:00(GMT+00:00)
october
Successful change initiatives rely on a clear understanding of where an organisation stands before embarking on transformation. Intercloud9’s Change Quotient™ (CQ) diagnostic test provides a sector-first, objective measure of change
Successful change initiatives rely on a clear understanding of where an organisation stands before embarking on transformation. Intercloud9’s Change Quotient™ (CQ) diagnostic test provides a sector-first, objective measure of change readiness, helping organisations identify strengths, gaps, and key risk factors.
In this webinar, we will share exclusive insights and trends from CQ test participants, uncovering the most common barriers to successful change and how to overcome them. We’ll explore how organisations can use CQ test findings to refine their change strategies, enhance readiness, and increase the success rate of transformation programmes—whether in digital transformation, culture change, or operational efficiency.
23 october 2025 10:00 - 11:00(GMT+00:00)
november
27nov08:3018:30Membership Excellence 2025Digital Excellence for a Thriving Future
Membership Excellence 2025 (#MEMX2025) is the Membership and Association Sector’s national membership focused national conference and exhibition. The conference & exhibition will take place on Thursday 27th November 2025 at the
Membership Excellence 2025 (#MEMX2025) is the Membership and Association Sector’s national membership focused national conference and exhibition. The conference & exhibition will take place on Thursday 27th November 2025 at the Novotel London West (Hammersmith) and will attract circa 800 membership/association professional delegates and 50+ Official Stakeholder Organisations (including Official Partners and Exhibitors).
Visit the Intercloud Stand (G9) and join us for an insightful session with Jenny Watkins, our Director of Professional Services, as she shares her expertise in business and digital transformation. With over 30 years of experience, Jenny has successfully led change for more than 50 of the UK’s top membership organisations. Book a 1-on-1 session with Jenny to explore how Intercloud9 can support and enhance your organisation’s digital strategy.
27 november 2025 08:30 - 18:30(GMT+00:00)
december
Membership organisations operate in an increasingly complex and competitive environment, where leaders must balance financial sustainability, service excellence, and organisational transformation—often with limited resources. Throughout this webinar series, we have
Membership organisations operate in an increasingly complex and competitive environment, where leaders must balance financial sustainability, service excellence, and organisational transformation—often with limited resources. Throughout this webinar series, we have explored strategic product development, commercial growth, leadership development, and change readiness to equip membership professionals with the tools needed to thrive.
In this final session of 2025, we will bring together the key insights and strategies covered across the series, helping participants integrate these learnings into a cohesive and actionable roadmap. We’ll revisit best practices, share success stories, and provide a strategic framework to help membership organisations drive sustainable success.
4 december 2025 10:00 - 11:00(GMT+00:00)