Work With Us

Our services are designed to provide fast and sustainable benefits for membership organisations. We can address single issues that are creating a barrier to progress, or conduct ground-up analyses and deliver all the support required to implement corrective improvements.

We are agile and independent so can extend our work to grow with every client’s needs. A typical engagement includes the following four stages, each positioning technology as the enabler rather than an objective in itself.

Independent

We are agnostic on technology and vendor-neutral

Specialist

Our work is exclusive to the membership sector

Expert

Experience with 50 clients and vendors, and 38m+ members

At Intercloud9, we understand the desired outcomes for membership organisations and define value propositions, technology roadmaps and business strategies to achieve them. We support vendor selection by quantifying project scopes, researching candidates, managing competitive tendering and advising in contractual negotiation.

Once in a projects we map audiences and user journeys; identify and resolve skill gaps; support data migration and platform optimisation; and apply LEAN change methodology to every stage of the business transformation. We also provide daily management of project and vendor, technical integration support and go-live implementation planning.

Our Partners and Clients

All of our clients work in the membership sector and all are focused upon making a meaningful difference to their members and stakeholders. Our partners are also carefully selected to align with our values and provide similarly exceptional levels of service. All are leaders in their fields and we are proud to be building long-term relationships with these organisations.

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Our Three Step Strategy

We support clients by overseeing complete project. We manage technical vendors, monitor organisational strategy and deliver completed projects to achieve membership organisation objectives. Our approach is to ensure alignment at each step of a project.

Apply the right focus

Clarify the purpose

Cost, waste and risk analysis

Efficacy: clean and dirty

Data and insights

Prepare the right change

Identify transformation opportunities

Define the change framework

Training and coaching

Learn one/Do one/Teach one

Employ the right resources

Flexible model to supplement skills

Full range of services

Planning to execution

From technical to strategic

Our Values

We apply the same set of core values to each project and every client. These principles provide navigation for our team and constitute a promise of exceptional service for our clients.

Value Driven

Committed to helping our clients achieve their full potential

Authentic

Acting with integrity, living our values and always keeping our promises

Unique

Maintaining unrivalled in-house expertise in technical, process and change management

Empathic

Listening before we speak and always understanding what matters to clients before acting