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Posts by Jenny Watkins

Championing Professionalism in Turbulent Times

Five Leadership Imperatives from London’s Memcom 2025 Conference. On 1 May the Memcom community filled Bishopsgate with one big question: what will it take for membership organisations to flourish over the coming decade? After a full day of debating data, demographics, income, technology…
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Continuing Professional Development with CPD Valet

Membership Organisations Face Ongoing Challenges in Effectively Capturing and Validating Continuing Professional Development (CPD) Among Their Members. Professionals often view CPD as merely a tick-box exercise, leading to infrequent evidence collection and potential compliance gaps. Organisations typically manage compliance through…
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Navigating Change in the Membership Sector

How the Change Quotient™ (CQ) Diagnostic Helps You Succeed. Change programmes – whether they involve technological modernisation, cultural transformation or process improvement – can be fraught with difficulties for membership organisations. Rising member expectations, constraints on budgets, and the need…
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